baseless
Fieldproxy Documentation
baseless
Fieldproxy Documentation
Freshdesk + Fieldproxy Field Jobs Management

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FAQ

Does status change in freshdesk when the job is completed in Fieldproxy?

Yes, Once the job is completed in fieldproxy, freshdesk status gets updated as Resolved.

How to update custom fields in freshdesk from Fielproxy?

You can call webhook directly at any step of the task, and send the
following data
⁠
in the request params
"custom_fields":{
"name": "value" // Name of the custom Field which you can get it from freshdesk, and also the value which needs to be udpatated
}

Does status change in freshdesk when the job is completed in Fieldproxy?
How to update custom fields in freshdesk from Fielproxy?
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