baseless
Fieldproxy Documentation
baseless
Fieldproxy Documentation
Zendesk + Fieldproxy Field Jobs Management

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FAQ

Does status change in zendesk when the job is completed in Fieldproxy?

Yes, Once the job is completed in fieldproxy, zendesk status gets updated as Solved.

How to update custom fields in zendesk from Fielproxy?

You can call webhook directly at any step of the task, and send the
following data
⁠
in
"custom_fields": [
{
"id":21849624396946, // Fetch the ID from the zendesk
"value": "apple" // Enter the value you want to update
}
]

Does status change in zendesk when the job is completed in Fieldproxy?
How to update custom fields in zendesk from Fielproxy?
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